Answers to the questions we hear most often. If you can't find what you need, reach out directly — we're here to help.
We currently support 25+ African languages including Swahili, Hausa, Yoruba, Igbo, Amharic, Zulu, Somali, Twi (Akan), Wolof, Tigrinya, Lingala, Shona, Kinyarwanda, Xhosa, Afrikaans, Oromo, Malagasy, Sesotho, and Setswana. We're continuously expanding — new languages are added based on community demand and linguistic research.
You can translate between any two supported languages — not just to/from English. For example, you can translate directly from Swahili to French, or from Hausa to Amharic. Our engine handles direct language-to-language translation for all supported pairs.
Yes. We support Ge'ez script (Amharic, Tigrinya), Arabic script, and other non-Latin writing systems used across Africa. Our engine preserves correct character rendering, diacritics, and tonal marks — which are essential for accurate African language communication.
We prioritize based on three factors: community request volume, the size of the speaker population, and the availability of quality training data. If you'd like to request a language, reach out to us — every request is logged and considered in our roadmap.
Our translation engine achieves high accuracy for common phrases, business communication, and everyday text. For high-stakes or specialized content (legal, medical, technical), we recommend our Human Review service which adds a layer of certified human verification. We publish accuracy benchmarks on our API documentation page.
Yes. We train on diverse regional corpora, so the engine understands variations like Nairobi vs. Dar es Salaam Swahili, or Nigerian vs. Ghanaian English influences. The translator adapts to context and provides regionally appropriate output where possible.
Google Translate treats African languages as afterthoughts — often with limited training data and poor accuracy. We focus exclusively on African languages, using curated datasets, native speaker validation, and cultural context that general-purpose translators miss. Our mission is to serve Africa's linguistic diversity with the quality it deserves.
Yes. Our Human Review service connects you with certified native translators who verify and refine machine-translated output. This is recommended for legal documents, medical records, official communications, and any high-stakes content where precision is critical.
Sign up for an API key through our developer portal. Free tier includes 10,000 characters per month. Paid plans start at $29/month for higher volumes. Documentation, SDKs, and code samples are provided for quick integration.
Our RESTful API works with any language that can make HTTP requests. We provide official SDKs for Python, JavaScript/Node.js, PHP, and Ruby. Community-maintained libraries are available for Go, Java, and C#.
The free tier allows 10,000 characters per month. Paid plans offer 100K, 1M, and unlimited tiers. Enterprise customers get custom limits, dedicated support, and SLA guarantees. Rate limits are 60 requests per minute on all plans.
Yes. All paid plans include commercial usage rights. You can embed our translation engine in your apps, websites, SaaS products, or enterprise tools. We only ask that you don't resell raw API access as a standalone translation service.
Free tier translations are processed in real-time and not stored beyond the session. Paid plan customers can opt out of any data retention. Enterprise plans include a data processing agreement with zero-retention guarantees.
No. We never use customer-submitted text to train our models without explicit written consent. Our training data comes from publicly available corpora, licensed datasets, and partnerships with academic institutions — never from user translations.
Yes. We are fully GDPR-compliant. Data is encrypted in transit and at rest. Enterprise customers receive a Data Processing Agreement (DPA). We also comply with Kenya's Data Protection Act and other African data privacy regulations.